Senior Associate,

Client Delivery 

(Enterprise Solutions CRM)

Cured has locations in Boulder, Chicago, and Indianapolis. Selected candidates will have the ability to select which location they prefer to work.

To apply please send brief cover letter and resume to

About the Role


The Senior Associate role focuses on deploying Cured’s Network Management, Customer Experience, and Digital Marketing Solutions to our healthcare clients and supports our related client-facing and internal solution development efforts. Cured’s solutions are a blend of packages built on Salesforce as well as our own proprietary software. The role blends CRM strategy and solution design with hands-on application build work.

Key Responsibilities

  • Manage implementations from start to finish

  • Facilitate client sessions through every phase of delivery

  • Understand the capabilities of Cured’s solutions and how it enables the customer’s strategic vision

  • Document functional requirements and make recommendations for technical strategy and configuration (across solutions)

  • Lead and coordinate solution design, build, testing, and training

  • Engage in multiple engagements concurrently

  • Provide product feedback


What Will Make You Successful Here

  • Desire to be an integral part of a fast-paced, growing healthcare technology company

  • Passionate about healthcare and/or product development

  • Excited about becoming a domain expert, and expanding your operational knowledge and technical skills

  • Desire and ability to come up with creative design decisions to meet business needs

  • Ability to deal with a changing environment and be a team player

  • Strong initiative and willingness to jump in and get things done

  • Commitment to building a healthy and supportive work environment for yourself and your colleagues

  • Commitment to positively challenging and evolving your own perspectives and those of the people you work with


Applicants need not have historical experience in the healthcare setting; however, you should be passionate about wanting to improve the ability to meaningfully connect individuals and their families with the right care

  • 2-5 years of previous work experience

  • 2-5 years of Salesforce (Sales, Service Cloud) implementation and configuration experience

  • 2-5 years SaaS enterprise application implementation experience, CRM preferred

  • Knowledge and past experience working within the healthcare industry is preferred, but not required

  • Excellent records of academic and professional leadership

  • Strong analytical and quantitative problem-solving skills

  • Ability to work collaboratively in a team environment

  • Ability to work effectively with people at all levels in an organization

  • Ability to communicate complex ideas effectively, both verbally and in writing, in English

  • Willingness to travel (approximately 25-75%)

  • Additional skills preferred: 

    • SQL, HTML, Apex 

    • Enterprise PaaS (AWS, Azure, GCP)