foster thriving provider partnerships

plan, develop, and track provider interactions with our AI-driven provider relationship management solution

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drive strategic growth

identify impactful opportunities and streamline operations

grow intentionally

strategically expand high-opportunity service lines with aligned patient marketing and physician liaison efforts

improve referrals volume

boost your referral pipeline to accelerate revenue growth and strengthen patient retention

plan effectively

forecast trends, allocate resources, and align team efforts with real-time data and analytics

streamline workflows

improve internal and external communication with automated workflows to enable shared understanding

improve experience in days, not years – we can help

empower provider relations

simplify day-to-day operations, so liaisons can focus on relationships

target precisely

tailor your communication using detailed profiles for providers and provider groups

unlock transparency

closely track activities and achieve goals with real-time updates

enhance productivity

log work effortlessly in a platform designed for liaisons always on the move

how it works

redefine the patient experience with our AI-powered healthcare contact center

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strategic planning
strategic planner to forecast trends, allocate resources, and align team efforts
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provider profiles
comprehensive profiles & personalized insights for relationship management
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AI-first
AI that enables liaisons to be more efficient with relationship management
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mobile app
real-time mobile access enables seamless productivity on the go, where ever you are
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real-time updates
instant updates on provider interactions and engagement to stay informed
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impact tracker
visualizes your progress and track actionable metrics to enhance provider relations
HXP

seamless, integrated experience

our Healthcare Experience Platform (HXP) unifies the consumer experience with direct automation between your contact center, digital marketing, and CRM solutions

frequently asked questions and answers

What is provider relationship management?

Provider Relationship Management (PRM) focuses on optimizing and managing relationships between healthcare organizations and their providers. It helps provider liaisons to track, manage, and strengthen these relationships through streamlined communication, data insights, and automated workflows. The goal is to improve coordination, drive referrals, and enhance patient outcomes through strong provider partnerships.

How is Cured’s provider relationship management different from traditional vendors?

Cured’s PRM is designed specifically for healthcare, offering a tailored data model that addresses the unique needs of a physician liaison. Unlike traditional vendors that often require extensive customization and third-party integrations, Cured’s PRM offers:

  • healthcare-specific features: built-in capabilities designed for provider relationship teams, reducing the need for additional customization
  • seamless integration: easily integrates with existing Cured tools for marketing, segmentation, and patient engagement
  • faster implementation: a user-friendly interface and streamlined workflows lead to quicker adoption and faster ROI
  • advanced AI capabilities: tools like AI-driven activity logging enhances efficiency and improves decision-making
How can provider relationship management software help me understand provider referral patterns?

PRM software tracks and analyzes provider interactions, offering insights into referral patterns. Key benefits include:

  • referral tracking: monitoring referral sources and destinations
  • trend analysis: identifying high-performing providers and growth areas
  • real-time data: making informed decisions on optimizing referral strategies
How can provider relationship management software help me increase physician satisfaction and retention?

PRM software improves physician satisfaction by:

  • streamlined communication: maintain consistent communication with providers, regardless of which liaison or team member is reaching out
  • proactive issue resolution: actively capture and address provider feedback and concerns
  • strengthened collaboration: foster stronger partnerships between providers and healthcare organizations, enhancing retention
Why do I need provider relationship management?

PRM is essential for healthcare organizations looking to maximize the efficiency and impact of their provider networks. By effectively managing provider relationships, healthcare organizations can:

  • increase referral volumes
  • enhance provider engagement
  • reduce patient leakage
  • improve overall patient care coordination
Why should provider relationship management be integrated with other consumer-facing tools?

Integrating PRM with tools like patient marketing platforms creates a unified approach to the healthcare organization’s growth. This integration helps:

  • align patient marketing efforts with provider strategies
  • target patients and providers simultaneously
  • streamline cross-departmental communication
  • maximize ROI by improving both patient and provider outreach
How can provider relationship management software help me reduce patient leakage?

PRM software reduces patient leakage by ensuring better provider coordination. This involves:

  • targeting key referrers: engaging providers who may refer patients elsewhere
  • improved communication: keeping providers informed about services within the network
  • strategic outreach: ensuring providers retain patients within the network
How does Cured’s Provider Relationship Management support strategic planning?

Cured’s Provider Relationship Management enhances strategic planning by optimizing resource allocation and identifying the most impactful areas for growth. It helps healthcare organizations set measurable goals for their provider networks and track progress in real-time. This ensures that provider relationships are managed effectively, aligning with broader organizational objectives to drive long-term success.

  • targeting key referrers: engaging providers who may refer patients elsewhere
  • improved communication: keeping providers informed about services within the network
  • strategic outreach: ensuring providers retain patients within the network

Can’t find the answer you’re looking for? Reach out to our team of experts.

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